Protecting Your Privacy at Master Home Health

At Master Home Health, we prioritize the privacy and security of our patients, clients, and visitors. This Privacy Policy explains how we collect, use, disclose, and protect the personal information you provide to us. We are committed to handling all information with the utmost care and respect.

Information We Collect

• Personal Information: Includes your name, address, phone number, date of birth, and other identifying details necessary for personalized care.
• Health Information: Includes specific details about your health, medical conditions, treatments, and any information essential to delivering quality home health services.

How We Use Your Information

• To Provide Home Health Services: We use your information to schedule and deliver care, communicate with your healthcare providers, and manage your healthcare plan effectively.
• To Improve Our Services: We analyze information to understand how our services are utilized and to enhance the quality of care we provide.

Data Protection

Master Home Health is dedicated to securing your information. We take reasonable and advanced measures, such as encryption, secure servers, and restricted data access, to protect sensitive information and ensure privacy.

SMS Privacy Policy for Master Home Health

Master Home Health values your privacy and is committed to protecting your information. This SMS Privacy Policy explains how we collect, use, and protect personal information provided through SMS communications

Information Collected via SMS

When you opt-in to receive SMS notification from Master Home Health, we may collect the following information:

• Phone Number: Used to send SMS notifications and updates regarding our services.
• Message Content: Includes any personal or health-related information you choose to provide through SMS.

How We Use SMS Information

• Appointment Reminders: To notify you of upcoming home health service appointments.
• Service Updates: To inform you of any updates or changes to your scheduled services.
• Customer Support: To respond to inquiries or requests you submit via SMS.

How Your Information is Shared

• Master Home Health does not sell, rent, or share personal information—including phone numbers collected through SMS—for marketing purposes. Personal information may be shared only with healthcare providers directly involved in your care or as required by law.